- Introduction
Finitee is committed to creating a safe and secure platform for all users, with a particular focus on protecting children from sexual abuse and exploitation. We strictly prohibit any form of Child Sexual Abuse and Exploitation (CSAE), including Child Sexual Abuse Material (CSAM), grooming, or any activity that endangers minors. Our zero-tolerance policy ensures that we take proactive and reactive measures to prevent, detect, and report such content or behavior on our platform, in alignment with international standards and legal requirements.
- Zero-Tolerance Policy
Finitee enforces a strict zero-tolerance policy against CSAE, which includes, but is not limited to:
- Any content that depicts, promotes, or facilitates child sexual abuse or exploitation.
- Attempts to groom, solicit, or engage minors in inappropriate conversations or activities.
- Sharing, storing, or transmitting CSAM in any form, including images, videos, or text.
- Use of the platform to facilitate child trafficking, sextortion, or other exploitative activities.
- Preventive Measures
To prevent CSAE, Finitee implements the following measures:
- Content Moderation: We employ automated scanning and human review processes to detect and remove content violating our child safety policies. Suspicious activities are flagged and escalated for immediate action.
- User Verification: Finitee requires age verification during account creation to restrict access for users under 13, in compliance with COPPA and other regulations. Users must confirm they are 18 or older for access to Finitee’s features.
- Community Guidelines: Our guidelines explicitly prohibit CSAE-related content or behavior, with clear instructions for users to report violations. These are accessible within the app and on our website.
- Education and Awareness: Finitee runs in-app campaigns to educate users about recognizing and reporting CSAE, including how to identify grooming or exploitative behavior.
- Detection and Reporting
- Reporting Mechanisms: Finitee provides safe, accessible, and child-sensitive reporting tools, including a dedicated email (support@finitee.com), and a web-based reporting form (https://finitee.com/contact-us/). These mechanisms are tailored to local contexts and available 24/7.
- Collaboration with Authorities: Finitee promptly reports suspected CSAE to law enforcement and organizations like the National Center for Missing & Exploited Children (NCMEC), in compliance with legal obligations. We cooperate fully with investigations, providing data as required by law.
- Response to Violations
- Immediate Action: Accounts involved in CSAE are immediately suspended or terminated upon detection, pending investigation. Content is removed, and evidence is preserved for law enforcement.
- Victim Support: Finitee collaborates with victim support organizations to refer affected users to appropriate resources, ensuring a victim-centered approach that prioritizes dignity and privacy.
- Transparency: We maintain a public log of actions taken against CSAE violations (anonymized to protect privacy) to demonstrate accountability.
- User Safety Features
- Blocking and Muting: Finitee provides tools for users to block or mute others to prevent harassment or unwanted interactions, a requirement for social media apps on Google Play.
- Privacy Protections: We allow users to select privacy settings that restrict direct messaging from unknown users to prevent grooming.
- Compliance with Legal and International Standards
Finitee adheres to:
- U.S. Laws: Including the Children’s Online Privacy Protection Act (COPPA) and the PROTECT Our Children Act of 2008.
- International Standards: Such as the Council of Europe Convention on the Protection of Children against Sexual Exploitation and Sexual Abuse and the Luxembourg Guidelines on terminology for child protection.
- EU Regulations: Including Directive 2011/93/EU on combating child sexual abuse and exploitation, and GDPR for data protection.
- Local laws in all regions where Finitee operates, ensuring compliance with the strictest applicable regulations.
- Training and Accountability
- Staff Training: All Finitee employees and moderators receive regular training on recognizing and addressing CSAE, including online grooming and sextortion.
- Third-Party Audits: Finitee engages independent auditors to review our CSAE policies and practices annually to ensure effectiveness and compliance.
- Continuous Improvement: We regularly update our policies based on feedback from users, law enforcement, and child protection organizations.
- External Reporting Link
Users can report CSAE concerns or request account deletion via:
- Website: Visit https://finitee.com/contact-us/.
- Email: Contact support@finitee.com for urgent issues.
- External Authorities: Finitee encourages reporting to NCMEC (www.missingkids.org) or local law enforcement for immediate action.
- Commitment to Child Safety
Finitee is dedicated to fostering a platform where children are protected from harm. We continuously invest in technology, partnerships, and policies to combat CSAE, ensuring a safe and inclusive environment for all users. By aligning with global standards and collaborating with stakeholders, we aim to lead in the fight against child sexual abuse and exploitation.