Finitee is operated by Comwick Technologies [legal entity name], Mumbai, India ("Finitee", "we", "us"). This Privacy Policy explains what personal data we collect when you use the Finitee mobile application and related services, why we collect it, how we protect it, who we share it with, and the rights and choices you have. It applies to all users of Finitee in every country where the app is available.
Finitee is a location-aware social discovery app. Showing your presence to nearby users is the product working as intended, and it happens only according to the visibility settings you control. This policy is written to be read; if anything is unclear, contact us using the details in Section 12.
This policy should be read together with our Terms and Conditions and Community Guidelines. It does not apply to information you share with third-party websites, apps, or services, or to arrangements you make with other users outside the app (for example, attending an event listed on Finitee).
With your permission, we collect your device’s precise GPS location to operate Sonar, which displays users, events and hangouts on a real-time map. You control this at all times:
We treat precise location as sensitive information. We do not sell it and we do not share it with advertisers or ad platforms.
We use your information only for the following purposes:
We process your personal data on the basis of your consent and, where applicable law permits, for the purposes you voluntarily provided it, to comply with legal obligations or to respond to emergencies. Where consent is the basis, you may withdraw it at any time as described in Section 6, and withdrawing is as easy as giving it. Withdrawal does not affect processing that happened before you withdrew.
We promote Finitee using advertisements on third-party platforms. To measure whether those advertisements result in installs and registrations, the Finitee app includes a measurement tool from Meta that reports a limited set of events (such as “app installed” and “registration completed”) together with your device’s advertising identifier.
We configure this tool to send only the minimum events needed for measurement. We do not send Meta your profile content, Trait Sections, messages, connections, precise location, home address or anything you post on Finitee.
Your choices: on iOS, this measurement occurs only if you allow tracking when the system prompt appears. On Android, you can reset or delete your advertising identifier or opt out of ads personalisation, in your device settings. For users in US states with applicable privacy laws, we enable Meta’s Limited Data Use setting.
Your username, name, profile photo and the content you post are visible to other users according to your privacy settings. Your eCard, including any contact details you add to it, is visible only to the extent your eCard settings allow and other users can save or refer it only if you permit this. Event listings and hangouts you create are discoverable through Sonar while active. Attendee lists for events and hangouts are not shown to other users.
We use third-party providers to run our infrastructure, and they process personal data only on our instructions under contract: cloud hosting and storage providers (currently Amazon Web Services and DigitalOcean), SMS delivery providers for OTPs, and the advertising measurement partner described in Section 3. On request under Section 6, we will provide you the identities of the third parties with whom your personal data has been shared.
We do not sell your personal data, and we do not share it with third parties for their own marketing.
Finitee is operated from India, and your information is stored and processed on servers located in India and the United States. Finitee is currently available to users in India, the United States, Canada, Singapore, Hong Kong, the United Arab Emirates and Qatar. Wherever you are located, we apply the protections described in this policy, and we transfer personal data across borders only as permitted by applicable law.
You have the following rights over your personal data. Many of them can be exercised directly in the app; all of them can be exercised by contacting us at privacy@finitee.com [or support@finitee.com].
We will verify your identity before acting on a request, we do not charge for these requests, and we will not discriminate against you for exercising your rights.
We process digital personal data in accordance with the Digital Personal Data Protection Act, 2023 and its rules. Notices and consent requests are available in English and, on request, in languages specified in the Eighth Schedule to the Constitution of India. If you are not satisfied with our response to a grievance, you may, after exhausting our grievance process, complain to the Data Protection Board of India. Please provide only accurate information when exercising rights and do not impersonate another person.
We provide this policy to comply with the California Online Privacy Protection Act. California residents may review and request changes to their personal information as described above. Finitee does not sell personal information. Our app does not currently respond to browser “Do Not Track” signals because it does not track users across third-party websites or services over time; the only cross-app measurement we perform is the opt-in advertising measurement described in Section 3.
We comply with the Personal Data Protection Act 2012. Our designated Data Protection Officer can be reached at the contact details in Section 12.
We keep personal data only as long as needed for the purposes above or as required by law, and we delete or anonymise it after that. Specific periods:
Data category | Retention period |
Account and profile data | Kept while your account is active. Deactivated on termination; permanently deleted 30 days after termination unless law requires longer retention. |
Hangouts | Automatically deleted 24 hours after creation, or earlier if you delete them. |
Event listings | Active until the event end time, then moved to your Completed section until you delete them or your account is terminated. |
Chat messages | Kept while both participants’ accounts are active, subject to the deletion controls in the app. Deleted with your account per the account deletion timeline. |
Phone number and email of terminated accounts | Locked for 30 days after termination to prevent abuse and impersonation, then released and deleted. |
Consent and grievance records | Kept as long as needed to demonstrate compliance with applicable law. |
Security and access logs | Kept for at least one year or longer where required by applicable law. |
If you take no action to use the service and exercise no rights for the period prescribed under applicable law, we will treat the purpose of processing as no longer being served and delete your personal data accordingly, after notifying you.
Important: if you log back in within 30 days of terminating your account, your account and data are fully restored. After 30 days, deletion is permanent and cannot be reversed and your phone number and email cannot be used to register a new account until 30 days have passed since termination.
Finitee is only for individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18, and registration is blocked for dates of birth indicating an age below 18. If we learn that an account belongs to a person under 18, we will terminate it and delete the associated data. If you believe a user is under 18, please report it to us at the contact in Section 12.
We protect your personal data using reasonable technical and organisational safeguards, including encryption of data in transit, authenticated access controls, access limited to personnel who need it, and logging and monitoring of our systems. No system is perfectly secure; in the event of a personal data breach affecting you, we will notify you and the relevant authorities as required by applicable law.
Where applicable law provides for registered Consent Managers, you may give, manage, review and withdraw your consent through such a platform, and we will honour instructions received through it.
We may update this policy from time to time. If we make material changes, including collecting new categories of data or sharing data with new categories of recipients, we will notify you in the app or by email before the change takes effect and where required by law we will ask for your consent. The “Last updated” date at the top shows the current version.
We aim to acknowledge grievances promptly and resolve them within the period prescribed by applicable law.
